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The latest breaking news, from new products to acquisitions to industry events, from across the high volume transaction output (HVTO) industry. Gain insight and analysis into current events, news and issues chosen by our world class editorial staff.

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Articles filed under: customer service

For Marketers & Printers Evaluating Social Media: Should You Enter the Social Media Arena?

Xerox Earns Fourth Consecutive J.D. Power and Associates Customer Service Certification

Electronic Statements: The Competitive Advantage

HVTO Q&A: Annemarie Pucher, CEO, ISIS-Papyrus

Esker Signs US $200,000 Agreement with Leading Medical Company in Australia

Cooperation agreement between Compart and Document Dialog

BCC Software Attracts Attention from Major Printer/Mailers

BCC Software Launches Weekly Online Newsletter

The Print Industry Has “Other Tools” that Add Value

BCC Software Launches New Company Blog

National Postal Forum 2009 and Intelligent Mail Barcodes: New Business Model to Service Lower Mail Volumes

Xenos ePresentment for IBM Content Manager OnDemand Added to Suite of Complementary Solutions for IBM ECM Software

Disaster Recovery for Transaction Print and Mail Operations

BÖWE BELL + HOWELL to Highlight Postal and Operational Savings Solutions at National Postal Forum

Sefas Provides a Global Solution for the Bank of Tokyo

Pitney Bowes Customer Service Leaders to Speak at Field Service Conference April 27-30, 2009 in Palm Desert, CA

Xerox DocuShare Accelerates Insurance Claims Process

Century Furniture Crafts Automated Sales Order Entry with Esker DeliveryWare

Toshiba Wins Stevie Award for Customer Service Excellence

Extreme Makeover: Statement Edition – Contact!

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