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The latest breaking news, from new products to acquisitions to industry events, from across the high volume transaction output (HVTO) industry. Gain insight and analysis into current events, news and issues chosen by our world class editorial staff.

 
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Articles filed under: customer service

FlexPrint, Inc. Names 2011 Fantastic Five -Employees of the Year

Canon U.S.A. Celebrates Another Award-Winning Year

Quartier Printing and Cayuga Press Join Forces

Primadata Announces New Senior Managers

Heidelberg Australia/New Zealand Reaches the Finals of the Customer Service Institute Awards 2011

Relyco Grows Customer Base in Third Quarter of 2011 by 37 Percent

Fairrington Transportation Corporation Chooses Bell and Howell

48HourPrint.com Announces Buying Power Program for Print Buyers International Members

Case Study: Sales Training Helps Danish Firm Boost Digital Color Volume by 45 Percent

Toshiba America Business Solutions Inc. Announces ProMasters Award Winners

Delphax Technologies Inc. Names Kevin Howes as Vice President of Sales, Marketing and Customer Service

Relyco Adds More than 550 New Customers in First Quarter of 2011

Executives View Billing as a Utility, Not a Strategic Function

Billing Outsourcing Trend Takes Hold as New Post-recession Recovery Strategy

Xerox Racks Up Points for Customer Service, Earns Fifth Consecutive J.D. Power and Associates Certification

BCC Software to Hold Open House October 28

InterACT 2010: Social Media Does Not Change Marketing Basics – Part 4

The Great Gift: Communicating Effectively with Your Customers is a Gift that Keeps Giving

Location, Location, Location!

True Personalization: Using Transactions to Build Relationships with Customers

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