Océ Customer Experience Center Will Demonstrate Full Line of Océ Solutions to Customers
Expanded professional services will accommodate wider range of customer needs
March 4, 2008 – Trumbull, CT and Boston, MA – Océ announces a significant expansion of its Customer Experience Center at the Océ Production Printing Headquarters in Boca Raton, Florida. The new center will offer customized visits, demonstrations of industry-leading Océ technology, professional services, application and paper testing and more to help customers transform applications, workflow, and their businesses.
The 18,000 square-foot Océ Customer Experience Center is slated to open in late spring 2008. The spacious, modern facility will house the full portfolio of Océ cut sheet and continuous feed, black and white and color systems, from office and workgroup printers to production printing and wide format systems, as well as the full suite of workflow software. The new facility will be available to customers of all Océ divisions.
“This investment extends our highly successful approach to customer engagements. Visitors will have access to Océ senior management, thought leaders, software experts, and technologists, professional services, along with the full Océ technology suite and testing facilities. Customers can experience live how Océ can best serve their diverse and complex printing needs,” said Joseph D. Skrzypczak, President and CEO, Océ North America.
Combining Océ’s “Customer First” culture with a complete portfolio of state-of-the-art resources, the center will help solve today’s technology requirements as well as guide customers in new directions. In one central location, customers will benefit from a variety of offerings to address many needs:
- Complete portfolio of Océ software, hardware and service solutions for office, digital print centers, transaction environments, graphic arts and wide format printing
- Demonstrations by feeding and finishing partners
- Application testing
- Access to senior management, thought leaders and technologists
- Collaboration with experts on application development
- Workflow analysis and design
- Delivery of professional consulting services
- Staging of workflow and equipment solutions
The new Customer Experience Center will expand Océ Professional Services offerings with broad capabilities geared to emerging market needs. As a result, customers can quickly and easily capitalize on new business opportunities. The facility will comprise 16,000 square feet of demo space, 1,500 square feet of meeting areas and a complete dining room. Central to the success of the Customer Experience Center are seasoned Océ professionals who contribute their expertise, whether the issue is workflow, software, print, finishing, or applications like TransPromo or book printing.
About Océ
Océ N.V. is a leading international provider of digital document management technology and services. The company’s solutions are based on Océ’s advanced software applications that deliver documents and data over internal networks and the Internet to printing devices and archives -- locally and around the world. Supporting the workflow solutions are Océ digital printers and scanners, considered the most reliable and productive in the world. Océ also offers a wide range of display graphics, consulting and outsourcing solutions.
Océ employs around 24,000 people, with 2007 annual revenues of approximately $4.6 billion, operates in approximately one hundred countries and maintains research and manufacturing centers in the Netherlands, the United States, Canada, Germany, France, Belgium, the Czech Republic, and Romania. Océ North America is headquartered in Trumbull, CT, with additional business units in Chicago, IL; New York City; Boca Raton, FL; Salt Lake City, UT; Coventry, RI; and Vancouver, BC. North American revenues represented approximately half of Océ’s worldwide business in 2007, and employment is currently 11,000. For more information about Océ, visit www.oceusa.com. Outside the U.S., consult www.oce.com.
“Océ” and the Océ logo are registered trademarks of Océ-Technologies B.V. All product and company names are trademarks or registered trademarks and are the property of their owners and are respectfully acknowledged.