To visit the govONE
website, click on www.govonesolutions.com
govONE
Solutions Acquires
Frank Solutions Inc
Adds New Dimension of Expertise
in Technology Solutions
or Court Systems and Utilities
ENGLEWOOD, CO -- June 10 /PRNewswire/ --
govONE Solutions, LP (www.govonesolutions.com),
an eONE Global, LP operating company and leader in electronic payment, tax
calculation, service delivery technologies and outsourcing solutions to federal,
state and local agencies, financial institutions and businesses, today announced
it has acquired the assets of Frank Solutions Inc. Frank Solutions is a leading
provider of interactive voice response (IVR), voice recognition, computer
telephony, interactive Web response and e-commerce software for the government,
court, utility, insurance and higher education marketplaces. eONE Global (www.eoneglobal.com)
is majority owned by e-commerce and payment services leader First Data Corp.
(NYSE: FDC) .
Frank Solutions will operate as a unit of
GovConnect, a govONE Solutions subsidiary, which specializes in digital service
delivery solutions, professional services and payment processing for government
agencies. govONE Solutions already serves more than two million taxpayers,
processing 40 million payments valued at $1 trillion annually.
"The addition of Frank Solutions complements
our in-depth capabilities in government technology services, consulting and
payment processing, while adding a new dimension of expertise -- specialized
technology solutions for the court and utility marketplaces," said Paul
Doty, president of GovConnect. "Frank Solutions represents an excellent fit
for govONE Solutions and GovConnect, both strategically and operationally, and
expands the range of services we can provide to our customers and new customers
in the growing government services marketplace."
Frank Solutions' expertise and products expand
GovConnect's offerings to state and local government agencies. Additionally,
Frank Solutions' experience in the court and utility marketplaces increases
GovConnect's overall payment technology capabilities, creating new revenue
opportunities in adjacent markets. Frank Solutions also offers synergistic
opportunities with First Data Corp. by leveraging ancillary services such as
call centers and print/mail outsourcing services.
"The addition of Frank Solutions to govONE
Solutions is a strategic move toward gaining an even stronger foothold in the
growing government marketplace and in maximizing growth opportunities in new
electronic payment markets," said Garen K. Staglin, president and CEO of
eONE Global.
Frank Solutions will remain headquartered in
Englewood, Colorado, where govONE Solutions and First Data Corp. also are based.
Frank Solutions' co- founders and owners -- president Bruce Frank and senior
vice president of sales and marketing Greg Trainor -- will join govONE
Solutions, along with Frank Solutions' additional 46 employees.
"We're pleased to join forces with a market
leader like govONE Solutions, whose expertise, products and service offerings
are deeply entrenched in the government arena. We're equally delighted to have
the opportunity to play a key role in expanding govONE Solutions' reach into
electronic transactions for court systems and utilities," said Frank.
Terms of the deal were not disclosed.
About govONE Solutions, LP
govONE Solutions, LP offers electronic payment, tax calculation and compliance
and IT advisory services to federal, state and local agencies, financial
institutions and businesses. A market leader, govONE Solutions serves more than
two million taxpayers, processing 40 million payments valued at $1 trillion
annually. The company's Taxware (www.taxware.com) division provides global
commercial tax compliance systems. GovConnect (www.govconnect.com), a govONE
Solutions subsidiary, provides digital service delivery solutions, consulting
and payment processing services to the government marketplace. govONE Solutions
(www.govonesolutions.com) is an operating company of eONE Global, LP (www.eoneglobal.com),
a leader in emerging payment technologies and systems spanning the government,
mobile and enterprise marketplaces. eONE Global is majority owned by the world's
largest payments processor First Data Corp. (NYSE: FDC) . To learn more about
govONE Solutions, please visit www.govonesolutions.com.
About GovConnect
With more than two decades of experience, GovConnect provides scalable solutions
that help government agencies manage both transactions and interactions with
their constituents. GovConnect's services range from strategy to implementation
and include professional services and project management, service delivery
re-engineering and technology development, payment processing and other
operational support. With electronic solutions in more than 45 states,
GovConnect has helped governments collect over $20 billion in revenues.
GovConnect is based in Cincinnati, Ohio, and is a subsidiary of govONE
Solutions, LP. govONE Solutions is an operating company of eONE Global, LP (www.eoneglobal.com),
a leader in emerging payment technologies and systems spanning the government,
mobile and enterprise marketplaces. eONE Global is majority owned by the world's
largest payments processor First Data Corp. (NYSE: FDC) . To learn more about
GovConnect, please visit www.govconnect.com.
About Frank Solutions
Founded in 1988 as a PC reseller and third-party software distributor, Frank
Solutions has grown into a leading provider of interactive voice response (IVR),
voice recognition, computer telephony, interactive Web response and e-commerce
software for the government, utility, insurance and higher education
marketplaces. Today, Frank Solutions is best known for its Telepath Interactive
Voice Response System, introduced in 1994. With over 125 TelePath client sites
across the country, TelePath is a complete communications platform offering
customer relationship management (CRM) and self-service technologies, including:
IVR, computer telephony/screen popping, interactive Web response, EBPP, online
credit card and ACH processing, voice recognition, automated call distribution,
system predictive outbound dialing, call monitoring and call recording and fax
on demand. Frank Solutions' TelePath platform utilizes a modular approach that
provides an open, non- proprietary environment for the incorporation of multiple
voice response, telephony, Internet, and e-commerce applications.
Contacts:
Caroline Crowe of eONE Global
+1-770-857-7178
ccrowe@eoneglobal.com