More than 2500 GMC
Customers Take Advantage to Collaborate on Best Practices,
Network with Peers and Access the Latest in Product Education
March
14th, 2013
Boston,
USA / Appenzell, Switzerland: GMC Software Technology (GMC), the award-
winning leader in Customer Communications Management (CCM), announced it is
seeing continued significant growth in its GMC User Community membership since
its inception in December of 2010.
Designed
to be a knowledge base that offers users of GMC products the opportunity to
share best practices and techniques and exchange ideas, the membership has
grown from 350 users in 2011 to more than 2500 users to date. Along with the
ability to share personal experiences that support the effective use of GMC
solutions and influence the direction of future releases, members have access
to the latest in solution documentation, exclusive training and webinars that
help maximize return on their investment.
“I
have been using GMC’s software solutions since 2004 so I was very excited to
learn of the community website,” said Randy Frye, variable data programmer for
Florida-based Wilen Direct. “I enjoy learning how other GMC members are using
the technology and find the information shared on the discussion board very
useful to me in my day-to-day work. Additionally, I can easily access product
and training manuals that help me use the modules effectively. The GMC User
Community is a great way to learn more and get support when you need it.”
The
GMC User Community is a multi-lingual, active group that includes GMC Inspire
users collaborating from a variety of industries across the globe.
Additionally, GMC technical and support staff are on the
forum daily to ensure users not only get the best possible answer to their
queries, but they get it quickly. For more information on becoming a member of
the GMC User Community, visit http://www.community.gmc.net.
“The GMC User Community is the perfect place
to share techniques and tips that make our members better respond to the rapid
developments in their dynamic market,” said Bill Parker, chief marketing
officer at GMC. “The continuing growth of our GMC User Community membership is
a clear indicator that we are meeting our ongoing commitment to provide the
best customer experience and customer support possible to our customers.”
About
GMC Software Technology AG: delivers effective solutions in the field of Customer
Communications Management (CCM). With unrivalled experience in the industry,
GMC has consistently demonstrated the ability to help businesses increase
customer engagement across all touch points. The company’s CCM platform, GMC Inspire, lets enterprises
deliver highly personalized communications, at the right time, through the preferred
channel for every customer – driving customer loyalty, acquisition and
operational efficiency.
GMC
serves thousands of clients worldwide across multiple industries including
banking, financial services, healthcare, insurance, print services and wealth
management. Having received numerous awards the company is recognized as an
industry leader for innovation.
For
more information, please visit www.gmc.net
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