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CIFEA-DMK Selects GMC Software Technology to Drive Full Color Direct Mail, 1-to-1 Marketing and Web-Enabled Applications

July 20, 2011–Boston, Massachusetts and Appenzell, Switzerland-- GMC Software Technology, the standard in customer communications, today announced that France-based CIFEA-DMK, has selected GMC Software Technology to drive their client’s full color direct mail, 1-to-1 marketing strategies and web-enabled applications. The GMC solution will reduce CIFEA-DMK’s dependence on multiple file servers and reduce hardware processing time from 2 days to a couple of hours, delivering significant cost savings.

CIFEA-DMK is a provider of direct marketing services offering data processing management, fulfillment and delivery services in France as well as to outside countries. The company was looking to expand their market position, take better advantage of their digital color printing equipment and improve their web-enabled applications, having found that their current software solutions put far too many demands on their development staff and computing hardware.

“Our current software products did little to take advantage of the capabilities of our digital color printing equipment,” said Laurent Bouin, CEO at CIFEA-DMK. “In addition, they required a tremendous amount of computer processing cycles for print spooling and running on multiple file servers. As a result, we experienced significant challenges in meeting service level agreements and optimizing color production”

With GMC Software in place, CIFEA-DMK will be able to take full-advantage of their digital color printing equipment with precise color management, sharp blacks for text rendering and with minimal ink consumption.

“As one of the leading direct mail providers in France, we are pleased that CIFEA-DMK has selected solutions from GMC Software Technology to drive their client’s color direct mail, 1-to-1 marketing and web-enabled applications,” said Laurent Stoica, General Manager for GMC Software Technology in France. “We look forward to working closely with CIFEA-DMK to ensure their success.”

GMC Software Technology

GMC Software Technology delivers the most effective solutions and unrivalled experience in the field of Customer Communications Management (CCM). As the acknowledged benchmark in the industry, GMC enables enterprises to increase engagement at every customer touch point, driving loyalty, customer acquisition and operational efficiency. The company’s CCM platform, GMC Inspire, is designed to empower business users to continuously engage customers with relevant communications, at the right time, across digital and print channels.

As the only CCM platform built on worldwide ISO 9001:2008 certification and CMMI development methodology, GMC Inspire simplifies the most complex communications and processes. GMC Software Technology serves thousands of clients worldwide across the banking, insurance, retail, business services, telco/utilities and healthcare industry. Having received numerous awards in the field Customer Communications Management, the company is recognized as an industry leader for innovation.

For more information, please visit www.gmc.net
Facebook: www.facebook.com/gmcnet
Twitter: @gmc_net
LinkedIn: www.linkedin.com/company/164012

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