Inventive Designers’ Scriptura wins ´ICT Innovation Award´ for Dexia project
Antwerp/ Genval, 20 November 2006 - With its output solution Scriptura, Inventive Designers has won the ´ICT Innovation Award´ for simplifying and improving document generation at Dexia Bank Belgium.
The ´ICT Innovation Award´ was presented on Friday evening, November 17th, at the annual Grand Gala of Banking & Finance and crowns a project within the Financial Services Industry in the Netherlands and Belux. The ICT project must demonstrate a high degree of innovativeness, be in full accordance with the customer´s wishes and constitute a part of the company´s day-to-day routine.
Scriptura won this prize for renewing the ´document strategy´ at Dexia Bank Belgium. The bank chose Scriptura to simplify the existing heterogeneous and complex print environment and to design, manage and publish documents in a personalised way via such different channels as the internet, print, e-mail and fax, and thus to improve customer communication.
This is already the third time this year that Inventive Designers has captured a prestigious prize with its output solution Scriptura. In February the company received an ´Honorable Mention´ in Miami at the annual Xplor Conference in the category of ´Innovator of the Year´. In May Scriptura was crowned with the ´Best Practice Award for Banking and Financial Services´ at the annual conference of AIIM, the international organisation for Enterprise Content Management (ECM).
Dexia, the second largest financial group in Belgium, prints out around 120,000 online documents every day, while receiving 15,000 account statement inquiries via the online banking application. To that are added another roughly 1.3 million pages of batch prints each month. Until recently Dexia relied on a complicated and heterogeneous document environment for the production of such documents. Dexia needed growth possibilities in terms of output, therefore seeking a transparent, uniform solution. The new solution also had to allow Dexia to utilise the latest possibilities with respect to output, while leaving the underlying systems untouched.
Dexia chose Scriptura for several reasons. Firstly, with a view to the future the bank resolutely opted for a solution based on open standards. Furthermore, Dexia found the multitude of output formats, combined with the user-friendly design environment in Scriptura, to be wholly convincing. The 24x7 support which Inventive Designers can offer was also an important argument for this business-critical application.
The implementation of Scriptura has permitted Dexia to achieve substantial savings. The costs relating to maintenance and support have been reduced significantly; information is now exchanged more efficiently within the organisation; there is greater flexibility in document management; customer satisfaction has improved noticeably; instead of only printed output, electronic channels (online, e-mail and fax) are now used as well and, thanks to the use of personalised communication, Dexia is getting a greater customer response.
END
About Inventive Designers (http://www.inventivedesigners.com)
Inventive Designers builds software solutions that enable companies to communicate with their customers in a personalised way using various channels such as the internet, printed material, e-mail, fax, and more. The solutions are based on open standards and can be employed independently by their platform in any IT environment.
Inventive Designers, established 1994, is active in 6 continents in over 30 countries and 34 US states. Inventive Designers has its head office in Antwerp. The more than 650 customers - good for more than 55,000 end users - are supported by a worldwide network of resellers and partners. Inventive Designers' costumers include names such as Dexia (B), Porsche (D), Total (FR), Winterthur (B), Securitas (B), US Postal (US), Nike (Europe), SunCorp (AUS), Siemens (D) and Staples (B).
Inventive Designers is an active member of AIIM, XPlor International, the AFP Color Consortium and takes part in several XML workgroups of the World Wide Web Consortium (W3C), the international organization that develops and defines open IT standards. Inventive Designers has already won various national and international distinctions, including the AIIM 2006 Best Practice Award for Banking and Financial Services, an ‘Honourable Mention’ at Xplor’s ‘Innovator of the Year’ award (2006), the 2005 Platinum European Seal of Excellence at CeBIT, Trends Business Gazelle (2003 and 2005), ‘Best Performer’ at the Leeuw van de Export (2003), Springbok 2003 and IBM’s ‘All Star Developer’ award. The company has also built up a long-term relationship with IBM development labs and research groups in Rochester, Minnesota (USA).