Belgian company Inventive Designers, which specialises in the development of software enabling businesses to communicate with their customer base in a duly personalised manner, is introducing intelligent electronic forms. These eForms are incorporated in the latest version of Scriptura, Inventive Designers’ WYSIWYG solution that enables any kind of documents or business output to be generated from any kind of data, and subsequently to be transmitted to any which output channel.

Joke Dehond, Business Development Manager for Inventive Designers, explains: “A growing number of businesses are opting to make their paper processes available online. Examples include online applications for users applying for motor vehicle insurance, credit cards, electronic invoicing, etc.”

In-house processes too are increasingly being made available online, prompting considerable savings in terms of time and costs. Publishing internal and external processes online not only serves to cut down on the huge amount of paper documents, it also enables much swifter retrieval and management of data, steps down the likelihood of errors, … What is more, online services provide businesses with a considerable competitive edge over their competitors.

Joke Dehond goes on to explain: “Our ‘intelligent’ forms see to it that end users are only required to provide the information that is relevant to them. The online application adapts to the profile of the person filling in the form as it were. We are among the first to introduce user-friendly interactive eForms as part of our XML-based document solution Scriptura.”

The eForms are generated in the same environment as the environment where other documents are developed, published or processed. Which means the solution – which is based on open standards - guarantees consistent paper and digital communications. With Scriptura being platform-independent, it runs on all existing operating systems (Windows, Linux, …). In addition, the data gathered via the electronic forms can be entered into any which database and CRM system, running on any which system, and vice versa.

Inventive Designers operates in 28 countries across the globe. Its customers include high-profile blue-chip companies such as Dexia (B), Axa (B), RVP (B), RVA (B), Winterthur (B), Securitas (B), Staples (B), Total (FR), United Nations (US), US Postal (US), SunCorp (AUS), Siemens (D) and Porsche (D).

Further details on Inventive Designers’ intelligent forms are available from: http://www.inventivedesigners.be/scriptura/intelligent_forms.html