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High volume transaction output (HVTO) industry is a high value market that spans the computer, printing and internet industries. The focus of the HVTO industry is to assemble, produce, manage and deliver high volumes of individualized transaction documents to either print or web-based output.

Job Listing
Oct 06, 2008

Job Position: Network Support Analyst

OSG Billing Services has been a pioneering force in delivering innovative billing solutions for over 15 years. We offer award-winning products and services throughout several industries, however our main differentiator from other companies has always been our unique assembly of exceptional people. This distinguishes us from others, has helped produce award-winning products and services and, we feel, and can’t be replicated.

Our company-wide desire to develop the best online and print-and-mail billing services has helped shape a very positive and dynamic work atmosphere. With a common desire to ensure accuracy and top industry standards, the work pace is fast and inspiring with the resources available to ensure the best overall results.

OSG currently has an exciting opportunity for a Network Support Analyst to join our growing IT Department. The successful candidate will performs routine work assisting in the development, implementation, maintenance, and monitoring of the local area network. Working knowledge of routers, firewalls, and switches is a big plus! Work involves network installation, testing, and monitoring of all current hardware, software, and related equipment, in addition to potential enhancements. This position reports to the Network Services Manager.

  1. Assists in maintaining the network's physical and logical structures, including all network connections.
  2. Assists in maintaining the local area network, cable installations, inventories, and other related duties.
  3. Performs routine procedures for backup, recovery, and archival of files stored on the network.
  4. Communicates with vendors, users, management, and network programming staff.
  5. Participate in “Help Desk” functions i.e. “cannot Print”, “application doesn’t work”, “not on network.”
  6. Review system logs for anomalies and bring to mgr based on security.
  7. Document standard procedures; keep up-to-date documentation on installs and application settings.
  8. Orders and maintains toner for local printers.
  9. Setup new pc’s purchased and reinstalls software on existing systems.
  10. Add additional hardware purchased for existing machines.
  11. Recommends enhancements to network facilities.

Knowledge, Skills, And Abilities

  1. 3-5 years experience.  Graduate from an accredited four-year college or university with major course work in computer science, data processing, or related field is generally preferred. Education and experience may be substituted for one another.
  2. 1-3+ years of applicable experience in local or wide area networks is typically required.  Working knowledge of routers, firewalls, switches, network routing protocols.
  3. Familiarity with networks or telecommunications
  4. Working Knowledge of Symantec products
  5. Working knowledge of Microsoft 2000, 2003, XP, Vista operating systems
  6. Working knowledge of Microsoft Office products.
  7. Ability to use graphical software like Photoshop, Illustrator, and Visio is a plus.
  8. Knowledge of network facilities and data processing techniques, of personal computer hardware and software, network operating system and security software, and performance monitoring and capacity management tools.
  9. Ability to recognize, analyzes, and resolves network issues.

Working Conditions

    1. Fast-paced environment requiring the ability to work under frequent deadlines.
    2. Excellent verbal communication and writing skills
    3. Strong documentation skills
    4. Ability to work on computer hardware and software issues approximately 100% of time.

We Offer:

OSG Billing Services offers competitive compensation and benefits packages to our full-time employees and a true opportunity for professional growth and recognition.

Benefits Include:

  • Medical and Life Insurance Benefits
  • Paid Holidays
  • Co-matched 401(k)
  • Tuition Reimbursement
  • Employee Career Development Programs
  • FSA
  • Paid Vacation, Personal and Sick Time
  • LTD Insurance

    •  

    Becoming Part of the Team:

    Guaranteeing zero-defect processing and on-time performance is an important challenge for everyone at OSG Billing Services and it is one we meet with great enthusiasm. We are looking for productive workers who excel in an engaging and pleasant corporate environment, we would like to hear from you.

    Please forward resume with cover letter and salary history to: hr3@osgbilling.com or fax to 201-478-5413.


     

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