Aug 13, 2008
Richard Wilhelm
324 Madison Court · Brick, NJ 08724
Phone: (732) 202-7690
Email: R.W.WILHELM@GMAIL.COM
Extensive Print Production Experience in programming, project management, customer communications and data manipulation coupled with leadership, technology and problem solving experience.
Professional Experience
02/97 - 07/08, Global Document Solutions
Carlstadt, NJ
Programming Manager
- Successfully grew a three-member team of coders into a variable data processing powerhouse with more than twenty developers.
- As programming Manager for the company, I handled every aspect of incoming work from initial customer contact during sales to final Obtained expert level skills and knowledge of data manipulation, data formats, presentation, report creation and printing systems.
- Expert in all forms of print stream languages like Postscript, Pdf, HP PCL, Metacode, AFP, and VIPP.
- Developed routines to modify the binary output created by different software products using complex algorithms to manipulate, add, and change the print flow streams.
- Work with report generating software products like Crystal Reports, Xerox VIPP, Dope, Extreme, Oce DDA and Darwin.
- Programming experience with all forms of "C", Informix, Perl, Shell, postscript and most Microsoft products.
- Design software and operate/maintain Xerox production equipment, Oce Demand Stream printers, Canon printers, HP printers and full color Xerox Igens.
- Complete understanding of intelligent inserters, barcodes, postal regulations, and mailing specifications.
- Implemented a Lot Control system to track print work throughout the building and linked this information to our Intranet so customer service representatives could monitor open jobs and their status.
- Developed complex charting routines to display financial information in a simple, easier to read format customers could understand.
- Developed automated E-mail systems to reduce paper output and save customers money on printing and mailings.
- Strived to satisfy our customers and assure them that their data would be processed and displayed correctly every time.
- Worked with my programming team constantly to improve processes, implement cross training procedures, provide proper reporting, check their work carefully and advance their skill sets.
- Hold weekly team meetings and monthly "one-on-one" meetings to discuss ideas, issues and future goals.
- Accustomed to working in a high-pressure environment with zero tolerance to delays and errors.
- Attended meetings with customers, end users, internal departments and upper management with complete confidence and professionalism.
- Projects designed and implemented within the financial, direct marketing, automotive and health industries.
07/96 - 02/97, Business Mail Express
Malvern, PA
Programmer / Analyst
- Worked on DOS/VSE mainframe system and Windows environment to create mail pieces, reports and statements for customers.
- Gained experience with Group One products and utilities, JCL and Windows products.
- Trained new programmers and traveled around the country to nine other sites where print work would be printed.
- Lead incoming business review committee which quoted and designed work being brought in by sales team members.
03/90 - 07/96, Moore Business Communications
Toronto, Canada
Programmer:
- Hired to convert and move existing Cobol programs to "C" language routines on Unix boxes.
- Worked within a team of three programmers to review current systems and the output created by them, make improvements, and then convert them for faster processing times.
- Won Quality awards on many occasions for solid work and under-budget/time completions.
08/88 - 03/90, Crossings Inc.
Markham, Canada
Programmer:
- Hired as a "C" programmer to develop, within a team, a customs clearing system for importing and exporting goods around the country.
- Gained experience with Modems and communications, beginner "C" development and line printer setups for printing cargo manifests.
- In this position I also gained experience with PC repair and software setups.
Education:
AAS degree in Computer Science from Middlesex County College, Edison, NJ. Graduated in 1986 with a 3.2 GPA.
Skills Summary:
Leadership: Directly manages programming staff and indirect guidance to overall staff focused on improving internal procedures to achieve common goals and business objectives.
Technology: In depth knowledge of the following print languages. PCL, Postscript, IPDS (AFP), DJDE, PDF, and VIP. Complete understanding in the use of report generators, font tools, image enhancers, data merge utilities, presort software, database software, Acrobat tools and Microsoft products. Solid background and expert level skills in hang and print jobs, transactional processing, direct mail, and variable data printing. Ability to develop, modify and debug the following programming languages. "C", "C++", Java, XML, Perl, Linux scripts, 4gl, sql, and raw postscript. Skilled in the setup and barcode programming of intelligent inserters.
Problem Solving: Analyzes problems and identifies relevant information to develop appropriate approaches to deliver solutions. Can develop custom specialized solutions, based on customer/corporate needs, to test, diagnosis and verify data integrity.