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Phone: 631-724-2857 Cell: 862-432-9018 E-mail: BillR56@optonline.net 17 Allison Ct. Hauppauge, NY  11788

 Bill Ruggerio

Professional Summary	Over 15 years experience in the Direct Mail industry managing, developing and executing direct mail applications and transactional statement mailings. Excellent technical, interpersonal and communication skills. Proven aptitude for solution development. Detailed oriented and a team player.
Technical Summary	Software: Group 1, Mirus, First Logic, Exstream Dialogue, GMC PN3, GMC PNT, GMC Web Proof, Visual Basic, VB scripting, COBOL, Fujitsu COBOL. Mainframe: ABA EZ-Letter, Quick Job, TSS, VSE/ESA JCL, CA utilities. Printing: OCE 466, 7650, 6250. IBM 4100, Xerox DP180, Nuvera 288. Duplo DSF-2000 booklet finishing, Baldwin booklet finishing. Print Data Languages: AFP/IPDS, Xerox LCDS/Metacode, PCL, Postscript.
Experience	2005-Present        IWCO Direct            Melville, NY Manager Application Development and Personalization               Manage all aspects of data processing/programming and laser production for transactional statements and fulfillment applications as well as standard solicitation promotions. Instruct customers in defining their job requirements and scope of work             Responsibilities include project management from planning to execution, manage daily production throughput and set daily department priorities. Implemented a barcode scanning system to ensure coalition integrity and 100% mailing for each mailing package.    ·         Successfully managed the consolidation of the Print Personalization and Programming departments from three facilities to one facility within a two month timeframe.
	2004-2005                     Direct Group / Coupon Service Corp.   Lyndhurst, NJ Manager Data Processing             Responsibilities included managing programming staff and daily applications ensuring all client and internal audit requirements are achieved for production approvals. Assisted account management team in maintaining accurate production schedules within job control system. Developed product according to customer requirements from Data Processing through production.
	2003-2004         Coupon Service Corp.                   Jersey City, NJ Manager Data Processing and Personalization             Managed all aspects of data processing and laser production. Responsible for programming and laser room staff producing 40 to 60 million direct mail pieces per month. Set department priorities in accordance with client and internal production requirements. Implemented GMC’s WebProof online proofing system reducing the client approval process by 50%. Developed systems and procedures that allowed CSC and its clients to streamline projects for overall reduction of cycle time.
	1999–2003                    Fala Direct Marketing Inc. Melville, NY Applications Manager (Transactional Statements and Fulfillment)             Managed the programming staff maintaining weekly and monthly projects for company’s top clients. Projects consisted of continuous MICR duplex, cut-sheet MICR duplex, continuous simplex and inkjet applications.             Developed, tested, implemented and maintained custom transactional programs in COBOL producing AFP line-data formatted files for duplex laser production. Custom COBOL programs consisted of a pagination system creating customer statements in booklet format ranging from 4 pages to over 200 pages per customer. Responsible for converting these COBOL applications to Exstream’s Dialogue Software using XML input data.
	1997–1999                    Fala Direct Marketing Inc. Melville, NY  Programming Manager             Responsible for company’s core direct mail applications servicing various Fortune 500 clients. Conducted daily production meeting. Set department priorities. Worked with managers of all production departments to streamline jobs and troubleshoot any issues that may arise on a daily basis. Coordinated client audit requirements for production approvals.
	1992–1997                    Fala Direct Marketing Inc. Melville, NY Programming Analyst             Responsible for multiple programming projects as well as ad-hoc applications simultaneously. Assigned to complex direct mail projects and quick turnaround jobs. Documented all programs for proper turnover.             Assisted programming manager in all aspects of the programming department. Developed, tested and implemented complex direct mail applications utilizing EZ-Letter, Group 1, COBOL and Quick Job. Responsible for training programming staff.
Education	New Horizons                  Commack, NY             Certificate of Completion in SQL and Advanced SQL Querying.                 Dale Carnegie               Hauppauge, NY             Certificate of Completion in Leadership Training for Managers course.            SUNY Farmingdale                            Farmingdale, NY             Completed training in Visual Basic, Advanced Visual Basic, COBOL and Advanced COBOL programming languages.
Achievements	Circle of Excellence Award, 2001. Employee of the year Award, 1997. Six company and client recognition awards for outstanding service and dedication.
References	Available upon request.